About A313
What is A313?
A313 is a French brand developed by Pharma Développement. The brand started with the well-known retinol cream, but today includes a range of cosmetic products designed to support skin health, anti-aging, and overall well-being.
Is A313 the same as the French “Pommade” sold in pharmacies?
No. The “Pommade” version is a pharmacy medicine in France. The A313 products we distribute are registered as cosmetics for the European market and comply with EU cosmetic regulations.
Where is A313 produced?
All A313 products are manufactured in France under strict quality controls. We are the official and exclusive distributor for Europe and selected international markets.
How can I be sure I’m buying genuine A313 products?
We are the exclusive distributor for Benelux. Purchasing from our website or approved partners guarantees authenticity, correct storage, and valid expiration dates. Counterfeits and parallel imports are common on Temu, Fruugo, Aliexpress, Amazon, and Ebay.
Usage
How should A313 products be stored?
They must be stored in a cool, dry place below 25°C, away from sunlight and humidity. This preserves stability and effectiveness.
Can A313 products cause side effects?
Some formulations (especially those with Vitamin A/retinol) can cause temporary redness, peeling, or dryness at first. Introduce them gradually and always follow usage instructions.
How can I recognize counterfeit A313?
Some formulations (especially those with Vitamin A/retinol) can cause temporary redness, peeling, or dryness at first. Introduce them gradually and always follow usage instructions.
Orders & Delivery
How long does delivery take?
Delivery within the Benelux takes 1–5 working days. For other countries, shipping times may vary by location and date. Use our delivery calculator to check the estimated time for your destination.
Can I return a product?
Yes, unopened and sealed products can be returned within 14 days of receipt. Opened cosmetics cannot be returned due to hygiene regulations.
What if my package is damaged or missing?
Contact our support team immediately with your order number and photos if available. We’ll arrange a solution as quickly as possible.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@a313.eu
A313 Blog
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Our Visit to Pharma Developpment
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